Brent Beckley is a proven expert in e-commerce and global operations management.
Brent Beckley's Bio:
Brent Beckley's Experience:
Director of Global Operations & E-Commerce at Blanca GamesOctober 2006 - 2011
In charge of heading up all business operations with a top-performing executive team and $100 million operating budget for this online provider of poker and casino games. Deployed expertise in market trend review, business analysis and the roll-out of best practices and key business processes across all business areas. Continually analyzed and streamlined customer experience initiatives and operational procedures, contract administration and customer interaction design. - Succeeded in maintaining maximum efficiencies in transaction routing, risk management and lowest costs on payment processing for over $5 billion in transaction volume. - Personally managed all strategic partnerships and negotiations related to payment processing and risk management, with focus on reducing costs and settlement timelines, utilizing credit facilities, increasing the velocity of corporate capital and partner risk mitigation. - Designed and managed all operational aspects of the E-Commerce Risk/Fraud Prevention and Casino Security departments; minimized chargeback levels by managing the design and development of effective tools, business logic and agent processes. - Regularly conducted live customer focus groups to improve usability and customer experience of cashier product; directly resulting in improved registrations, conversions and sales - Personally designed and managed the development of a localized, multi-lingual and multi-currency E-Commerce platform that integrated over 150 payment service providers. Coordinated the optimization of customized back-office functionality and supporting interface for over 8 million users. - Played a key role in the acquisition of "Ultimate Bet" for $130 million in 2006 and coordinated the smooth integration of global operations, technology platforms, customers and processes. - Coordinated and completed full financial and operational audits by Top 5 accounting firm. - Expertly managed various PR emergencies and business crises in a timely manner.
Director of Client Services & Risk Management at Absolute Entertainment, S.A.May 2003 - October 2006 | San Jose, Costa Rica
Co-founded online poker pioneer "Absolute Poker" in 2003 and played an integral role in building up the company from scratch to over 700 employees in 6 multinational offices with $250 million in gross revenue each year by 2006. - Intimately involved in building all operational units from "start-up" phase into a true enterprise-level organization, implementing both in-house and third party software solutions to scale operations, human resource policies, and operational procedures to handle rapid growth. - Coordinated development and key management of various business units, such as: Customer Service, Fraud Prevention & Risk Management, Payments & Reconciliation, Quality Assurance & Training, and Outbound Sales/Reactivation - Staffed and implemented HR and internal communications policies for six offices across the globe.
Brent Beckley's Education:
The Art Institute of Salt Lake City2012 – 2012Personal Development / Continuing Education
University of Montana1999 – 2003Bachelor of Science (BS)Concentration: Business Administration / Financial ManagementActivities: President - Sigma Alpha Epsilon, YMCA Youth Soccer Coach, Missoula Food Bank Volunteer
Frenchtown High School1995 – 1998
Brent Beckley's Interests & Activities:
E-Commerce, Business Operations, Cooking, Fishing, Baseball, Reading and Travel.